The spread of the coronavirus pandemic has underscored our country (and the planet) adapting to a “new normal.” Savvy businesses are recognizing this phenomenon isn’t just about surviving shelter-in-place orders and adopting temporary work habits — it’s about a larger transformational shift highlighting the digital employee experience. The needs and expectations of employees have changed forever, and companies must lead or get left behind.

As remote work skyrocketed almost overnight, recent studies have continued to point to the need for improvements in access and experience when it comes to the digital workspace. At the same time, IDG’s State of the CIO 2020 report indicates that the top three business initiatives driving IT investments in 2020 are increased operational efficiency (37%), improved customer experience (35%) and increased cybersecurity protections (33%). How do those employer and employee priorities converge?

The answer lies in seamlessly and securely managing endpoints, such as laptops, smartphones, tablets and rugged devices, in a flexible yet cost-effective way. CIOs, CTOs and leadership teams now find themselves asking these critical questions:

  1. How can we manage multiple operating systems (OS) from one console or pane of glass?
  2. Does any new software integrate well with other existing solutions?
  3. How can we reduce costs associated with on-premise infrastructure?
  4. What kind of advantages does a modern management approach afford us?
  5. How can we simplify the employee experience for onboarding, as well as accessing company data and resources?

As world events have changed the way we work and collaborate, organizations must embrace better ways of accessing the digital workspace. Time is not on our side; leaders must make bold decisions and investments to compete in the “new” world. 

By managing the full life cycle of any endpoint from a single, cloud-based console, a unified endpoint management (UEM) solution can successfully move organizations away from costly legacy architecture and technology while minimizing the need for workarounds. It also provides essential infrastructure for making life easier on both new and existing employees, as they gain easy, yet secure, access to the data they need on the devices they prefer.

Not only have we seen an uptick in companies’ laser-focusing on IT modernization and digital transformation efforts, we’re acutely aware of how the digital employee experience is driving continued decision-making from the C-suite and will likely do so for some time.

Other predictions for continuing IT trends include:

  • Employees will demand a better experience when accessing company data.
  • More employees will desire to work remotely in 2021.
  • Enterprise security from “employee simple” solutions will become increasingly important.
  • Companies will smartly invest in technology they can grow into.
  • Organizations will embrace the time and cost-savings of remote work, as well as the flexibility and recruitment/retention benefits it affords.

Tech Orchard is exclusively focused on deploying and supporting UEM solutions for remote users that deliver a better digital employee experience. We have assisted hundreds of organizations in reaping the rewards of a digital transformation, and we are poised and ready to help you do the same. Contact us at

Enterprise Mobility Expert Phil Poje, CEO of Tech Orchard

Phil Poje | CEO, Tech Orchard

A serial entrepreneur with more than 30 years of executive leadership and ownership experience, Phil has a unique understanding of the challenges that exist within the rapidly growing technology sector. Contact him directly at to discuss innovative ways for overcoming those challenges and propelling your organization to new levels of success.