Frequently Asked Questions
Although this site provides an overview of what we know, we recognize that you may still have questions about how Tech Orchard can help you leverage mobility successfully. Read below for answers to some of the questions weâ€™ve been asked by clients for a more thorough understanding of our services.
Have a question standing between your current situation and a better business? Simply contact us today and weâ€™ll get back to you within 48 hours.
- VPN allows an entire mobile device to have access to whatever resources are being offered. If a personal app installed on the device contains malware, it can access company data. Via â€śper appâ€ť tunneling, EMM content management only allows interaction with work apps and intranet files in the secured â€ślockerâ€ť where company email, files and secured apps are accessible. Other apps on the rest of the device cannot interact with the companyâ€™s data, thereby increasing security.
- A traditional, device-wide VPN requires users to manually establish a VPN connection every time they need access to company data. With EMM, when a user unlocks his or her device to use, the AD credentials can be recognized by the secured â€ślockerâ€ť where company apps, email and files are available with the same permissions as if accessing those resources at the office. This is a much more user-friendly way to use a mobile device and enhance productivity.
IT sets the central policy (based on the companyâ€™s mobile device usage policy, or MDUP) and then monitors devices for compliance. When a device falls out of compliance, IT can take several remediation actions including notifying the user, blocking access to the enterprise resources or selectively wiping the mobile device.
Additionally, you are provided with a wide variety of reporting and management tools to help you manage your bills, assigning costs to whatever organizational departments or divisions you would like. With just three months of previous invoice data, we can provide a trial demo/setup of your WEM environment and show you â€śrealâ€ť projected savings based on YOUR data!