Back in February of last year, we issued a blog post on device location reporting, a topic that often comes up among our AirWatch users. Last week, we received the following email from a client working to troubleshoot an issue that arose when trying to configure this popular functionality.
As certified AirWatch experts, our team receives a number of common questions from users trying to maximize the value of their EMM platform. One in particular revolves around device location reporting. Have you ever gone into the AirWatch Admin Console to see where a lost iPhone or Android device is located, only to see the message that the device hasn’t “reported” its location? If so, there are a couple of things you can do that should bring that device back into view.