As enterprises began favoring the shift from software running on PCs to mobile devices connected to cloud services, Microsoft 365 was all but written off by many of its critics. Fortunately for Microsoft, their vision for remaking the company into a subscription provider whose customers rent, rather than buy, software is paying off. In fact, according to Skyhigh’s Office 365 Adoption & Risk Report issued in second quarter 2016, one out of every five corporate employees was using an Office 365 cloud service, up from less than 7 percent just nine months prior. Put another way, in the last two years Office 365 has eclipsed all other cloud providers to emerge as the most widely used enterprise cloud service by user count.
Employees and employers continue to battle over how best to share files. Employees tout the ease of use and accessibility of services like Box and Dropbox. Yet, employers fear that cloud services may not provide the data security and compliance requirements they must meet, particularly in vulnerable industries such as legal, health care and finance. As staff members push for simpler ways to increase their productivity and get their hands on the information needed to do their jobs effectively, TechOrchard is available to help businesses of all sizes select and implement cloud sharing file storage solutions with strong security. Below is a recent article indicating that this trend is one that’s here to stay, so let us help you use it to your advantage.
Dropbox? When is it OK to say ‘yes’?
By Bob Violino | CIO’s Healthcare May Issue | April 10, 2015
A healthcare CIO reverses course and lets doctors use the cloud service, but only with a layer of data encryption for security.
When CIO Gerry Moore joined St. James Hospital Group last year, the staff and doctors — who increasingly work with mobile devices — wanted to use Dropbox, a popular, cloud-based storage tool often used for file sharing. Moore denied the requests because of security and compliance concerns.
Physicians and hospital departments wanted Dropbox so they could quickly share medical reports and results, but the
hospital group “could not implement a solution that would put a patient’s data at risk in any way, shape or form,” Moore says.
Speed vs. security
St. James Hospital Group, which has hospitals in Malta, Hungary and Libya, is greatly concerned about ensuring data privacy and security, but it also needed a way to speed up collaboration and workflows.
So in July 2014 the organization began its search for technology to deliver certain patient information to general practitioners (GP) without putting the information at risk. The hospital group selected a product from Sookasa that adds data-protecting encryption to Dropbox. The organization has deployed the combo in its radiology departments, and plans to implement it in specialty areas such as the oncology, endoscopy, maternity, psychology and urgent care units.
“The plan is to roll out this functionality to every department that gets referrals or that interacts with patients who have a GP who would require documents for his own records,” Moore says.
Prior to the implementation, “we would have sent out radiology reports via [mail] and the patient would have to wait until the GP had the record in hand and had reviewed it before discussing the result with them,” Moore says. “Now the GP is receiving the records within hours of a diagnostic scan being carried out and can see the patient the next day or even the same day,” Moore says. “This provides massive benefits to the patients, as they receive care much faster and have less time to stress themselves out.”
The pros and cons of ‘frictionless’
Another result: “We are gaining an even better reputation for being efficient,” Moore says.
There’s growing demand for products like Sookasa that protect confidential information, says David Monahan, a security analyst at Enterprise Management Associates. “Services like Dropbox, Box, Google Drive and others are still growing in popularity,” Monahan says. “The ability to share data across the cloud in a frictionless manner is highly desired. However, the more frictionless the less secure. People often do not think about the ramifications of sharing data, especially when it comes to what happens to it once they let it go.”
In today’s bring-your-own-device and cloud services enterprise, real-world stories of data loss abound. What’s really horrifying: Things seem to be getting worse.
By Tom Kaneshige | June 6, 2014
CIO — Corner-office executives, IT pros and other so-called knowledge workers are supposed to be pretty smart, right? Dare we say trustworthy. Unfortunately, they are the leakiest of vessels when it comes to protecting sensitive company information.
Some employees maliciously spirit away data before leaving a company, while others absent-mindedly put data at risk by storing files on mobile devices that become lost or stolen or falling for phishing scams.
CIOs are to blame, too. More than a few companies still don’t have a Bring Your Own Device (BYOD) user policy, enforce a governance policy, or require data encryption on mobile devices.
The end result of all this negligence: horror stories.
[Related: The BYOD Mobile Security Threat Is Real]
Take, for example, the nun nurses at financially strapped Daughters of Charity Health System in Silicon Valley. They’re some of the worst offenders, falling prey to the online scam of helping a Nigerian prince in return for a big payday. No, they’re not looking to become rich.
“The nuns want to use the money to help more of the sick and poor,” Michael Day, vice president of information technology and strategy at Daughters of Charity, told me at a recent tech event in San Francisco.
On a more nefarious note, a survey of IT pros attending the 2014 RSA Conference found that nearly one out of five still had access to the IT systems of their most recent previous employer. Some had access to the systems of their previous two employers.
A stolen laptop can seriously expose a company. A couple of years ago, a contractor for Howard University Hospital lost a laptop with medical records of more than 34,000 patients. Last fall, a stolen unencrypted laptop from Santa Clara Valley Medical Center exposed medical records of 250,000 patients.
“Average cost of recovering from a data breach is $7.2 million,” says Jaspreet Singh, founder and CEO of Druva, an endpoint data protection company. “Requiring that data on devices is encrypted is an inexpensive way to reduce the risk of data breach.”
Attorneys are some of the biggest users of rogue Dropbox accounts, storing sensitive documents there, a CIO told CIO.com. At another law firm, Dowling Aaron, CIO Darin Adcock had to institute strict BYOD measures to keep his company safe, earning him the nickname “Big Brother.”
“If we end up on the front of the Fresno Bee because an attorney left his phone at the bar… the damage to your reputation could literally be millions of dollars,” Adcock told CIO.com last year.